Royal Lodge Reservation – Terms & Conditions

Come Sleep with Us!

Terms of Use

Check-In: 02:00 PM

Check-Out: 12:00 PM

Property and Cancellation Policies:

Full Charge – Full Stay – If cancelled within 7 days of arrival

Terms and Conditions
Identification & Guest Limit

  • You are required to produce a valid travel or identification document upon check-in. In case of failure to produce such documents, we reserve the rights to reject service, and last-minute cancellation charges shall apply.
  • We do not accept children 6 years old and below in our dormitory rooms to maintain the environment of a hostel.
  • We do not typically accept local citizens and residents.
  • We reserve the rights to reject service to any unsuitable guests to preserve a tourist-and backpacker-friendly atmosphere.
  • All deposits and monies paid will not be returned in the event of fraudulent cases. If you wish to stay with us, please email us directly.

Amendment & Cancellation Policies
In case of changes to your booking schedule such as arrival/departure date, please inform us at least 7 days before the check-in date and time (calculated from the default check in time of 2:00pm Singapore time GMT+8) to avoid cancellation charges.

  • You may cancel your reservation without any penalty up to 7 days before the check-in date and time.
  • For cancellation within 7 days before check in date and time, full payment will be charged to your credit card.
  • No-show is considered as last-minute cancellation.
  • We are not responsible for cancellations or modified reservations due to booking input errors and charges will be as per our cancellation policy. 
  • Check-in & Check-out
    Check-in time is from 2:00pm local time onwards. Early check-in is subject to availability of beds and cannot be guaranteed.
  • Check-out time is 12:00pm local time latest. Late check-outs are not accepted. One night stay will be chargeable for late check-outs after 12pm.
  • Payment
    We reserve the right to pre-authorize your credit card prior to arrival to ensure that your card is valid and you have sufficient funds.
  • Full payment by cash is required upon check-in.

A refundable security deposit will be collected upon check-in for the following items: SGD 10 (per key card) and SGD 5 (per padlock).

Facilities & Amenities
Our dorms are air-conditioned throughout the night and ventilated with fans during the day (10am to 4pm).

  • Please inform our reception should you prefer the air-conditioning to be switched on. 
  • We have no en-suite toilets/showers. All our facilities are shared. 

Lockers are provided. Adaptors and towels can be rented for $2.  

Group Bookings·
For groups of 8 or more people, please email us for bookings and savings. 

Security & Liabilities
We are not responsible for the death, sickness or injury to any guest or for the loss, theft or damage to any guest’s property however sustained or caused.

  • Guests are responsible for ensuring the safety of their own belongings at all times.
  • Guests are responsible for any loss or damage to our hostel’s assets and properties.